Storykeeper Bookmarks

Material: Matte PLA — 3D printed

Approximate Size:

• Overall length: 9 cm

• Decorative top: approx. 3 cm

Designs: Available in 3 illustrated designs

Finish: Matte 3D-printed finish

Use: Designed to mark your place between the pages of your favorite books.

Care & Cleaning

• Gently wipe with a soft, dry or slightly damp cloth.

• For light dirt, rinse briefly with cool or lukewarm water and dry thoroughly.

• Avoid hot water, dishwashers, and prolonged exposure to heat, as PLA can soften or deform.

• Avoid excessive bending or pressure on the bookmark.

Return & Refund Policy

No Change-of-Mind Returns or Refunds

At Woodvivos Studio, our products are independently designed, carefully prepared, and produced in small quantities. As a small creative business, we do not accept returns or offer refunds for change-of-mind purchases.

Please review your order carefully before completing your purchase.

Damaged or Defective Items

We carefully package every order before it leaves our studio. If your order arrives damaged or you receive a defective item, please contact us within 24 hours of delivery at woodvivos.studio@gmail.com .

Please include:

• Your order number

• Clear photos of the item

• Clear photos of the packaging and any visible damage

Once we review the issue, we will contact you with the next steps. Depending on the circumstances, we may offer a replacement or repair.

If we require the item to be returned, we will provide return instructions and cover the reasonable return shipping cost.

Please keep the original packaging until your issue has been resolved, as we may need photographs of it or require the item to be returned.

Incorrect Orders

If you receive an item that is different from what you ordered, please contact us within 24 hours of delivery with your order number and photographs of the item received. We will review the issue and work with you to arrange the appropriate solution.

Questions

If you have any questions about your order, please contact us at woodvivos.studio@gmail.com . We're always happy to help.

Shipping & Packaging

Carefully Packed, Ready for the Journey

Every Woodvivos piece is carefully prepared and packaged in our small studio before it begins its journey to you. We take extra care when packing our artwork and handmade pieces so they can arrive safely and beautifully.

Protective Packaging

We use appropriate protective materials based on the type of product you're ordering. Prints and paper goods are protected from bending and moisture, while wooden and handmade pieces are securely wrapped and cushioned to help protect them from bumps and movement during transit.

Shipping

Orders are shipped to the address provided at checkout. Standard shipping costs are calculated at checkout based on your order and destination.

Orders of $80 CAD or more qualify for free standard shipping.

Once your order has been shipped, you'll receive tracking information when tracking is available for your shipping method.

A Little Note From Our Studio

Because every Woodvivos order is prepared by a small independent studio, processing times may vary slightly depending on the product and order volume. We appreciate your patience while your piece is carefully prepared for its journey.

Questions

If you have any questions about your order, please contact us at woodvivos.studio@gmail.com . We're always happy to help.